PRIVACY POLICY

Sudoku Global

Last updated: 21 August 2026

Effective date: 21 August 2026

This Privacy Policy explains how Sparteum operating Sudoku Global (“Sudoku Global,” “we,” “us,” or “our”), collects, uses, shares, stores, and protects personal data when you use our mobile application, website, games, features, and related services (collectively, the “Services”).

Data controller/data fiduciary: Sparteum

Registered address: 7 Pinnacle Way Glenwood NSW 2768 Australia

Privacy email: sudoku.global@sparteum.com

Support email: developer@sparteum.com

Please read this Privacy Policy carefully. If you do not agree with it, please do not use the Services.

1. Information We Collect

The information collected depends on the features you use, your device, and whether you create an account.

Information you provide: Name, username, email address, profile image, and authentication information. Game progress, completed puzzles, scores, solving times, streaks, achievements, rankings, and tournament participation. Information submitted through feedback forms, customer support, surveys, contests, or other communications. Subscription, purchase, and transaction information. Content that you voluntarily post, upload, or submit through community, social, leaderboard, or support features. We generally do not collect payment-card details directly.

Information collected automatically: Device model, manufacturer, operating system, operating-system version, screen resolution, app version, language, time zone, network type, and approximate connection information. IP address, country, state, city, or other approximate location inferred from the IP address. App-instance identifiers, internal user IDs, advertising IDs, and similar technical identifiers. App events, features used, session dates and times, advertisements viewed or interacted with, and gameplay activity. Crash logs, launch times, diagnostics, performance information, and error reports. Notification-token information if you enable push notifications. We do not intentionally collect precise GPS location unless we first provide a clear explanation and request the relevant device permission.

Optional media and files: If you use an optional feature that requires a photo, screenshot, document, or other file, Sudoku Global may request access to the relevant device permission.

Information from third parties: Google Play, Apple App Store, and other app-distribution platforms. Google Play Games, Apple Game Center, or other account and game-sync services, if connected. Authentication providers. Payment and subscription providers. Analytics, crash-reporting, advertising, attribution, and fraud-prevention providers. Public reviews, comments, social-media posts, and other publicly available sources.

2. How We Use Information

Provide and operate Sudoku Global. Save, restore, and synchronize game progress. Display scores, achievements, leaderboards, rankings, and tournament results. Create and manage accounts. Process purchases, subscriptions, refunds, and customer-support requests. Send technical, security, account, and service-related communications. Provide optional push notifications and in-app announcements. Analyze gameplay and app performance. Fix bugs, prevent crashes, and improve features. Detect cheating, fraud, abuse, unauthorized access, and other security threats. Deliver and measure advertising, where applicable. Develop new products, puzzles, competitions, and services. Comply with legal obligations and enforce our agreements. Protect the rights, safety, property, and security of Sudoku Global, our users, and others. We will not use personal data for materially incompatible purposes without providing an appropriate notice or obtaining consent where required by law.

3. Legal Bases and Consent

Depending on applicable law, we may process personal data because it is necessary to provide the Services, you have given consent, it is necessary to comply with a legal obligation, it is necessary to protect the Services or our legal rights, or it is necessary for legitimate operational interests where permitted by law. Where we rely on consent, you may withdraw it through the app’s privacy settings or by contacting us. Withdrawal does not affect prior processing and may limit certain features.

4. Leaderboards and Community Features

If you participate in a leaderboard, tournament, challenge, public profile, or similar feature, information such as your username, avatar, score, rank, achievements, or solving time may be visible to other users. Do not use your real name or submit information that you do not want made publicly visible. Contact sudoku.global@sparteum.com to request correction or removal of public information, subject to applicable law.

5. Analytics and Crash Reporting

We may use first-party and third-party analytics or crash-reporting tools to understand how Sudoku Global is used and improve its reliability. Where required by law, we will request consent before enabling non-essential third-party analytics. Users may withdraw analytics consent through App → Settings → Privacy Preferences → Analytics, if that control is implemented.

6. Advertising and Personalized Advertising

Sudoku Global may display advertisements through third-party advertising providers. Depending on your location, device settings, consent choices, and applicable law, advertising providers may process advertising identifiers, IP address and approximate location, device and app information, advertising interactions, and general usage and performance information. Current advertising providers: Google AdMob. You can manage advertising choices through Sudoku Global → Settings → Privacy Preferences → Personalized Advertising or your device’s privacy and advertising settings.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, SDKs, and similar technologies to operate essential functions, remember preferences, measure traffic, improve security, analyze usage, and support advertising and attribution where applicable. You can manage cookies through your browser or any cookie-consent tool displayed on our website.

8. Backup and Synchronization

If you connect Sudoku Global to Google Play Games, Apple Game Center, Firebase, or another synchronization service, we may process information necessary to save or restore your game progress and account-related settings. These third-party services are governed by their own privacy policies and terms.

9. How We Share Personal Data

We may share personal data with service providers; advertising and measurement partners; app stores and payment providers; authorities and professional advisers for legal and safety purposes; business-transfer parties; and recipients you direct through public or social features. We do not sell personal data for monetary payment.

10. International Data Transfers

Sudoku Global and its service providers may process personal data in India and other countries. Where personal data is transferred across borders, we will use safeguards required by applicable law, contractual protections, or other lawful transfer mechanisms.

11. Data Retention

We retain personal data only for as long as reasonably necessary to provide the Services, maintain accounts and game records, complete transactions, prevent fraud and cheating, resolve disputes, enforce agreements, comply with law, and protect our legal rights. When information is no longer required, we will delete it, anonymize it, or securely isolate it.

12. Security

We use reasonable technical and organizational safeguards, which may include encryption in transit, access controls, authentication, monitoring, logging, backups, vulnerability management, and restricted employee access. No online service is completely secure.

13. Children and Age Restrictions

Sudoku Global is intended for general audiences. Unless you have completed a child-privacy assessment and implemented required safeguards, Sudoku Global is not directed to children under [13/16], and we do not knowingly collect personal data from children below that age.

14. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, withdraw consent, object to or restrict certain processing, request portability, opt out of personalized advertising or marketing, and complain to us or an applicable data-protection authority. To exercise your rights, use Sudoku Global → Settings → Privacy Preferences or email [privacy@yourdomain.com] with the subject “Sudoku Global Privacy Request.”.

15. Account and Data Deletion

You may request deletion through the app at [Settings → Account → Delete Account], or by emailing sudoku.global@sparteum.com.

16. Third-Party Links

The Services may contain links to third-party websites, apps, games, payment providers, social networks, or other services. We do not control those third parties; their own privacy policies and terms apply.

17. Changes to This Policy

We may update this Privacy Policy from time to time.We will update the “Last updated” date.

18. Contact and Complaints

Sparteum

Privacy email: sudoku.global@sparteum.com

Support email: developer@sparteum.com